Note: If you live in the United States, Canada, or Puerto Rico, DO NOT follow these instructions. This information is intended for customers who live outside those areas.
Special shipping arrangements must be made for international orders. In specific, you will need to select a freight forwarding company that will receive our shipment of products and forward it on to your final location. Most freight forwards ship nearly anywhere in the world. Please note that you must order AT LEAST $800 (U.S. Dollars) IN PARTS for all international orders. This is because we have to package the products extra well and it takes time to arrange shipment to the freight forwarder.
For payment, you must send us a certified check/money order or Western Union wire transfer. Please make the wire transfer or check/money order out to "PRO Civic". You may also need our current address and telephone #, which are available on our website under the Contact Us section. For Western Union wire transfers, you will also need to supply us with the MTCN # after the wire transfer is completed. The wire transfer is much faster than the check/money order option, because we don't have to wait for the check to clear. You will only pay us for the cost of the products, and the cost of shipping from us to the freight forwarder of your choice. You will have to pay the freight forwarder separately before they ship the products to your location.
To place the order, we prefer you call us so we can make sure to flag the order as international and get the correct shipping address. You can also place the order via our website (select check/money order as the payment method even if you're using a wire transfer), but we will still have to contact you to confirm your shipping address. If you do place the order online, put your actual address as the billing address and the freight forwarder's address as the shipping address.
You should use the following freight forwarder:
DHL GLOBAL FORWARDING
4000 REDONDO BEACH AVENUE, STE# 103
REDONDO BEACH, CA 90278
TELEPHONE - (310) 536-5600
FAX - (310) 297-4486
This is a local DHL forwarding location near us and is currently our best and only option. Depending on where you live, you may have to first contact a DHL office in your country in order to get the shipment process started (please mention to them that we will be shipping to the above DHL location).
Please contact the freight forwarder BEFORE ORDERING so you have all the necessary information needed to make sure our shipment is correctly received by them. Please note that the freight forwarder may not be able to give you an exact international shipping cost until they know the weight and dimensions of the packages. We can supply this information after the order is placed.
