If you live in Canada or Puerto Rico, this page does not apply to you. You can order as normal from our website or over the phone.
Special shipping arrangements must be made for international orders. In specific, you will need to select a freight forwarding company that will receive our shipment of products and forward it on to your final location. Most freight forwards ship nearly anywhere in the world. Please note that you must order AT LEAST $800 (U.S. Dollars) IN PARTS for all international orders. This is because we have to package the products extra well and it takes time to arrange shipment to the freight forwarder.
For payment, you must send us a certified check/money order or bank wire transfer, or you can also now use Google Checkout for most foreign debit/credit cards (you will see the Google Checkout option once you put something in your shopping cart). If available, Google Checkout is the fastest and easiest method to use. Otherwise, we recommend using the bank wire transfer method in order to make sure your parts ship as soon as possible. The bank wire transfer is much faster than the check/money order option, because we don't have to wait for the check to clear.
If you are using a wire transfer or check/money, please email us once you are ready to place the order and we will email you back all the information you'll need to complete the payment. You will only pay us for the cost of the products, and the cost of shipping from us to the freight forwarder of your choice. You will have to pay the freight forwarder separately before they ship the products to your location.
To place the order, we prefer you call us so we can make sure to flag the order as international and get the correct shipping address. You can also place the order yourself via our website (select check/money order as the payment method even if you're using a bank wire transfer), but we will still have to contact you to confirm your shipping address. If you do place the order online, please put your actual address as the billing address and the freight forwarder's address as the shipping address.
You can use the following freight forwarder if you do not already have one in mind:
DHL GLOBAL FORWARDING
4000 REDONDO BEACH AVENUE, STE# 103
REDONDO BEACH, CA 90278
TELEPHONE - (310) 536-5600
FAX - (310) 297-4486
This is a local DHL forwarding location near us. Depending on where you live, you may have to first contact a DHL office in your country in order to get the shipment process started (please mention to them that we will be shipping to the above DHL location).
Please contact the freight forwarder BEFORE ORDERING so you have all the necessary information needed to make sure our shipment is correctly received by them. Please note that the freight forwarder may not be able to give you an exact international shipping cost until they know the weight and dimensions of the packages. We can supply this information before you send us payment.
